A user reads the same mailbox on a phone and on a laptop. A message read on the phone must show as read on the laptop. Which protocol should be used to receive the mail, and why not the others?
- SMTP only sends mail, so it cannot be used to read the mailbox.
- POP3 downloads the mail to one device and usually removes it from the server, so the other device would not see it.
- IMAP leaves the mail on the server and keeps its state (read, deleted, folders) the same for every device.
Answer: IMAP.