A bookshop owner wants customers to wander, pick up books they did not plan to buy and stay a long time. A consultant suggests a grid layout. Is this good advice?
- A grid is designed for speed: shoppers go straight to the aisle they need.
- The owner wants slow, unplanned browsing, which is the opposite aim.
- A freeform layout lets shoppers move in any direction among irregularly placed displays.
Answer: No. A freeform layout fits the owner's aim better than a grid.