A citizen's pension has been delayed for two years by a federal department through neglect, with no bribe involved. Which body should he approach: the National Accountability Bureau, the Wafaqi Mohtasib or the Auditor-General?
- The complaint is about delay and neglect, which is maladministration, not corruption.
- The National Accountability Bureau investigates corruption, and the Auditor-General audits government accounts; neither handles individual complaints of delay.
- The Wafaqi Mohtasib was set up in 1983 to investigate complaints of maladministration by federal agencies.
Answer: The Wafaqi Mohtasib (Federal Ombudsman).