A head teacher is expected to be friendly and supportive to her staff, but also to report their weak performance to the education department. Is this role conflict or role strain?
- List the statuses involved: there is only one, that of head teacher.
- The two competing demands both belong to that single position.
- Role conflict needs two different statuses, so it does not apply here.
- Competing demands inside one status are role strain.
Answer: Role strain.