A road safety team must choose between a very graphic crash film with no advice and a mildly worrying film that ends with three simple steps for safer driving. Which is more likely to change behaviour?
- Janis and Feshbach found that strong fear led to less behaviour change than minimal fear.
- Very frightened viewers with no way of coping tend to avoid or deny the message.
- The second film keeps fear low and adds clear, specific instructions, which is the feature that makes information effective.
Answer: The mildly worrying film with the three steps.