A factory wants staff to wear ear protection. It gives each team a point for every week in which all members wear it, and points can be exchanged for vouchers. Which study is this based on, and what is one risk?
- Points that are earned for a behaviour and exchanged for goods are tokens, so this is a token economy.
- Fox et al. (1987) used the same idea, with trading stamps, to improve safety in mines.
- Because the whole team is rewarded, workers may pressure each other or hide problems to keep the points.
Answer: Fox et al. (1987); a risk is that workers hide failures or stop when the rewards end.