Leadership and management: leaders and followers

Psychology A2 · Organisational Psychology. The idea in plain words, the rules to remember, the mistake to avoid and a worked example, written and checked by Mega Lecture.

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The idea

Kouzes and Posner asked what leaders do when they are at their best. They found five practices and built a questionnaire, the Leadership Practices Inventory (LPI), to measure how often a leader shows each one. The leader fills in a self version and other people fill in an observer version, so the two views can be compared.

Kelley (1988) argued that organisations also depend on good followers. Followership is the active part people play in helping a leader and group reach their goals. He described followers on two dimensions: independent, critical thinking versus dependent, uncritical thinking, and active versus passive. This gives five styles.

Rules to remember

Common mistake

Students confuse the alienated and conformist followers. The alienated follower thinks critically but does little; the conformist works hard but never questions. Check each dimension separately before you choose.

Worked example

A junior lawyer does nothing unless told, never offers an opinion and simply accepts whatever her partner decides. Which of Kelley's followership styles is this?

  1. Thinking: she accepts decisions without forming a view, so she is a dependent, uncritical thinker.
  2. Engagement: she acts only when told, so she is passive, not active.
  3. Dependent thinking with passive engagement defines one style.

Answer: A passive follower.

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